Contact us

We're here to help with support, billing questions and feedback about Drafthouse.

Business name: Drafthouse

What we can help with

Account and sign-in issues, billing and subscription questions, refund requests, trouble uploading or exporting a floor plan, and general feedback. We aim to respond within two business days.

Billing & cancellations

You can manage or cancel your subscription anytime from the billing portal once you're signed in. For details, see our Refund & Cancellation Policy.